Describe a time when you’ve worked on a team project.Tell us about a mistake you’ve made on the job and what you learned from it.Explain your approach to completing multiple assignments in a work day.What tools or habits do you use to keep organized?.Tell us about a situation when you were unable to help a customer with their problem – what was the issue and how did you handle it?.What do you enjoy about working in customer service? What do you dislike or find challenging?.Tell us about a time you were most creative.How did you adjust and still create a successful outcome? Describe a high-pressure situation (either within a work setting, or beyond) that you were put in unexpectedly.How did you juggle them all and still meet everyone’s expectations Describe a work scenario in which you were faced with competing priorities.Please give an example that demonstrated how you navigated completing work priorities to attain the best result. Tell us about a time when you had to balance multiple priorities.Tell us about your experience managing a project start to finish and the outcome.What are three key strengths that you possess?.What would you miss most/least about your current job?.Give us your understanding of our organization.What circumstances led you to apply for this position?.Tell us how your experience and training have prepared you for this position.What makes this position a good fit for you at this point in your career?.HireVue questions can be video, written or a mixture.
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